The expert guidance, tech troubleshooting, and systems support you need to keep your business running smoothly, without the price tag
Your Operations BFF, in your pocket.
Maybe a few contractors
Automations that mostly work
Project management tools
You’ve already outgrown the “just wing it” stage. You have:
You’ve got the systems…
but you’re still the bottleneck.
That’s exactly why Pocket OBM exists.
You don’t need a full-time OBM right now.
And while you can fix it all yourself… you’d rather spend that energy on clients, launches, or just having a normal weekend.
That Zapier & Airtable failure email has been sitting in your inbox for weeks (and you know it )
You do need an operations expert you can tap into when things get messy , one who can troubleshoot, advise, and hand you a plan so you can keep moving.
Even with all that in place, you’re still the one everyone comes to with questions.
Your VA pings you for approvals.
But here’s the truth…
We're here to give you quick, strategic support, fix the tech headaches, and make sure you can actually keep up with your big goals.
You’ll have us in your corner to answer questions, review processes, and handle the fixes that keep you from stalling out.
It’s less management, more support, perfect if you’re in a support + maintenance phase of business and want your systems to keep humming without micromanaging. Because who wants that?
Think of it as your on-call operational magic wand
What's included?
FOR AN INSIDE PEEK:
Click HERE to Explore the possibilities of what you can use Support tickets for.
Customized Operational Action Plans
Bring your questions, bottlenecks, or “is there a better way to do this?” moments.
Ops Monthly Office Hours
Submit tech fixes, process tweaks, updates. We'll get them done in the agreed turnaround time.
8 Support Tickets Per Month
Based on your quarterly goals, so you always know what’s next
Quarterly Planning Sessions
Quick access for those “Hey, how should I handle this?” moments.
Slack Support (Pick My Ops Brain)
A ready-to-use template, SOP, or tool you can plug directly into your business.
One Ops Resource Drop per month
Set priorities, map projects, and make sure your systems are ready to support your growth.
We're committing to a turnaround time of 2-3 business days for some tasks and up to 7 days for others.
Full inbox overhauls, multi-step workflows, deep-dive reviews, process re-mapping
Quick tech fixes, light process updates, short SOPs, small automation builds
No worries, you'll know exactly which category your task is in before you submit
Explore the Wing Woman Retainer
Say no more, count me in
Full OBM Retainer
How is the Pocket OBM different to our Full OBM Retainer?
- Strategic + Tech Support
- Team Collaboration
- Ticket-based execution
- Ideal for support & maintenance
What you get:
The established founder wanting to stay lean and get ops support on-demand
who it's for:
$500 per month
the investment:
- Full Operations Leadership
- Team Management
- Unlimited execution (within scope)
- Ideal for growth and scaling
What you get:
The CEO needing full scale operations management and ongoing team management
who it's for:
$2000 to $4500
the investment:
the important details
The Receipts
Annette Campbell,
Tax STRATEGIST, The Tax Experience
“Zhara is a gem. If you are looking for an amazing OBM, I wouldn’t think twice about it. She came into my company and identified gaps other OBMs couldn’t. She supported me in making pressing decisions and helped fix the infrastructure of my operations.”
“Zhara identified gaps other OBMs couldn’t."
Jasmine Haitalani,
ceo & creative direction, highflier powerhouse
It's been such a relief having a team member like Zhara who just gets it without having to over-explain or micromanage. I always know what's being worked on in the business while simultaneously trusting that Zhara can handle anything unexpected that comes up. She's a self-starter and problem solver that always acts 2 steps ahead. Because of this, I get to be in my element while being in relief rather than in a constant state of anxiety or control.
"Zhara has helped us reach the level of delivery excellence that I've always envisioned"
OLIVIA BOSSERT,
Fashion Photographer + Educator
Setting up all the back-end systems, and also having someone to delegate more tasks to, was a big challenge. Now, everything is running so much smoother on the back end, and I feel wayyyy less stressed about it all. I'm having to spend so much less time on automations and systems and spend more time delivering my courses and time in my zones of genius. You have reduced my stress and given me more time to work on the areas of my business where I’m strongest and can do my best work
“ I feel wayyyy less stressed and can spend more time in my zone of genius."
Vix Meldrew,
Online Community Strategist
I was bottlenecking my own business, overwhelmed by growth and she waded into the chaos with spreadsheets, systems, and a plan. She doesn’t just do tasks she thinks like an owner. She rebuilt our ClickUp, created Airtable workflows, refined our launch systems, and brought calm to what used to be chaos.
She takes feedback without ego, listens to messy voice notes, reads between the lines, and brings it all to life with operational sharpness and heart. As a neurodivergent entrepreneur, working with someone who meets me where I am without making me feel behind has been healing.
“Zhara is the fairy I didn’t know I needed."
Patti Dayleg,
Leadership Coach for Social Change, Malaya Solutions
She built a ClickUp dashboard that actually works the way my brain works. She’s also taken over the data piece wins, testimonials handled. She anticipates my needs. I travel a lot, and she helps me set smart boundaries around meetings. I mentioned a subscription I forgot to cancel she not only canceled it but got my money back. Zhara doesn’t just think about systems , she thinks about me. She grounds the business when I’m scattered. She’s strategic, proactive, and incredibly supportive.
“ Zhara’s been fantastic. I came to her with disjointed systems, and she pulled everything together. ."
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The Investment
No onboarding fee. No long-term contract.
cancel anytime.
Click Here to purchase
You'll submit your onboarding form for you Custom Ops Action Plan
Next:
You'll get your welcome packet
After Purchase:
Breathe easy knowing you’ve got an OBM in your pocket
And then: