Your Operations BFF, in your pocket.

pocket obm

The expert guidance, tech troubleshooting, and systems support you need to keep your business running smoothly, without the price tag

I'm ready

You’ve got the systems… but you’re still the bottleneck.

You’ve already outgrown the “just wing it” stage. You have:

Project management tools

Automations that mostly work

Maybe a few contractors

But here’s the truth…

Your VA pings you for approvals.

Even with all that in place, you’re still the one everyone comes to with questions.

You do need an operations expert you can tap into when things get messy , one who can troubleshoot, advise, and hand you a plan so you can keep moving.

That Zapier & Airtable failure email has been sitting in your inbox for weeks (and you know it ) 

And while you can fix it all yourself… you’d rather spend that energy on clients, launches, or just having a normal weekend.

You don’t need a full-time OBM right now.

That’s exactly why Pocket OBM exists. 

Say no more, count me in

Think of it as your on-call operational magic wand

We're here to give you quick, strategic support, fix the tech headaches, and make sure you can actually keep up with your big goals.

You’ll have us in your corner to answer questions, review processes, and handle the fixes that keep you from stalling out.

It’s less management, more support, perfect if you’re in a support + maintenance phase of business and want your systems to keep humming without micromanaging. Because who wants that?

Pocket OBM

What is

 What's Included?

Customized Operational Action Plans

Based on your quarterly goals, so you always know what’s next 

01

8 Support Tickets Per Month

Submit tech fixes, process tweaks, updates. We'll get them done in the agreed turnaround time. 

06

Ops Monthly Office Hours

Bring your questions, bottlenecks, or “is there a better way to do this?” moments. 

02

Quarterly Planning Sessions

Set priorities, map projects, and make sure your systems are ready to support your growth.

03

One Ops Resource Drop per month

A ready-to-use template, SOP, or tool you can plug directly into your business.

04

 Slack Support (Pick My Ops Brain)

Quick access for those “Hey, how should I handle this?” moments.

05

 No worries, you'll know exactly which category your task is in before you submit

Quick tech fixes, light process updates, short SOPs, small automation builds

Full inbox overhauls, multi-step workflows, deep-dive reviews, process re-mapping

2-3 days
7-Day

We're committing to a turnaround time of 2-3 business days for some tasks and up to 7 days for others. 

"With Zhara’s help, we have peace of mind"

We have way more specified/solidified SOPS and peace of mind when it comes to how things are being run on the backend! Also I feel our team is more cohesive.  I don't have to worry as much about admin items and delegation.

Taylor Tieman, 
Business + Trademark Lawyer, Legalmiga Law  

"Zhara has been one of the best additions to my business"

Zhara helped me organize my tasks for rebooting an old website and we've been consistently posting content now for a few months thanks to her organization. She also began managing some of my contractors and getting them going on other projects that have helped increase my income.

dorothy kern, 
food blogger. crazy for crust

Strategic + Tech Support

Team Collaboration

Ticket-based execution

ideal for support & maintenance 


pocket obm

Full OBM Retainer

Pocket OBM vs. Full OBM Retainer

Full operations leadership

Team Management

Unlimited execution (within scope)

ideal for growth and scale


$500 per month

$2000 to $4500

Who this is for : 

  • Established service-based CEO's
  • Already have core systems in place (DIY, past OBM, or systems intensive)
  • Have a VA but want them to have someone else to go to for ops questions
  • Can make decisions and implement direction without constant handholding
  • Value quick problem-solving, efficiency, and operational foresight

Who This Is Not For

  • You want someone to manage the day-to-day fully
  • You need very involved project execution or large-scale builds every month
  • You’re in the middle of major growth or a complete business overhaul (you’ll need a full OBM)

“Zhara identified gaps other OBMs couldn’t."

“Zhara is a gem. If you are looking for an amazing OBM, I wouldn’t think twice about it. She came into my company and identified gaps other OBMs couldn’t. She supported me in making pressing decisions and helped fix the infrastructure of my operations.”

Annette Campbell, 
Tax STRATEGIST, The Tax Experience 

"Zhara has helped us reach the level of delivery excellence that I've always envisioned"

It's been such a relief having a team member like Zhara who just gets it without having to over-explain or micromanage. I always know what's being worked on in the business while simultaneously trusting that Zhara can handle anything unexpected that comes up. She's a self-starter and problem solver that always acts 2 steps ahead. Because of this, I get to be in my element while being in relief rather than in a constant state of anxiety or control.

Jasmine Haitalani, 
ceo & creative direction, highflier powerhouse

“ I feel wayyyy less stressed and can spend more time in my zone of genius."

Setting up all the back-end systems, and also having someone to delegate more tasks to, was a big challenge. Now, everything is running so much smoother on the back end, and I feel wayyyy less stressed about it all. I'm having to spend so much less time on automations and systems and spend more time delivering my courses and time in my zones of genius. You have reduced my stress and given me more time to work on the areas of my business where I’m strongest and can do my best work

OLIVIA BOSSERT,
Fashion Photographer + Educator

“Zhara is the fairy I didn’t know I needed."

I was bottlenecking my own business, overwhelmed by growth and she waded into the chaos with spreadsheets, systems, and a plan. She doesn’t just do tasks she thinks like an owner. She rebuilt our ClickUp, created Airtable workflows, refined our launch systems, and brought calm to what used to be chaos.
She takes feedback without ego, listens to messy voice notes, reads between the lines, and brings it all to life with operational sharpness and heart. As a neurodivergent entrepreneur, working with someone who meets me where I am without making me feel behind has been healing.

Vix Meldrew,
Online Community Strategist

“ Zhara’s been fantastic. I came to her with disjointed systems, and she pulled everything together. ."

She built a ClickUp dashboard that actually works the way my brain works. She’s also taken over the data piece wins, testimonials handled. She anticipates my needs. I travel a lot, and she helps me set smart boundaries around meetings. I mentioned a subscription I forgot to cancel she not only canceled it but got my money back. Zhara doesn’t just think about systems , she thinks about me. She grounds the business when I’m scattered. She’s strategic, proactive, and incredibly supportive.

Patti Dayleg,
Leadership Coach for Social Change, Malaya Solutions

"So much more free brain space to dream, get clear, and work in my zone of genius."

While working with Zhara, I've learnt more about being a CEO, learnt what I really like to do in my business, vs what I don't like to do! I've also had so much time to think about my future, it allowed me to take a step back from systems which aren't my favourite thing to do, and be creative. She's done data tracking, setting up more complex systems that allowed less working on the "bitty things" so I could focus on the bigger picture thinking.

Olivia

$500 USD per month

cancel anytime. 

No onboarding fee. No long-term contract.

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Breathe easy knowing you’ve got an OBM in your pocket